- How long does it take AT&T to refund money?
- What do you get free with AT&T?
- How do I know if AT&T is throttling my phone?
- Who can I report AT&T to?
- How much is AT&T credit from settlement?
- Can you get a refund on AT&T prepaid?
- Does AT&T owe me a refund?
- How do I talk to an AT&T supervisor?
- Can AT&T throttle my unlimited data?
- How much is the AT&T refund?
- How do I get a refund from AT&T?
- How much will customers get from AT&T settlement?
How long does it take AT&T to refund money?
We automatically process refunds 45 days after your account has been canceled.
If you haven’t received a refund after 60 days, contact us..
What do you get free with AT&T?
If you currently subscribe to HBO through an AT&T video service – DIRECTV, DIRECTV NOW or U-verse TV – HBO will now be included for no additional charge. If you subscribe to an AT&T video service but not HBO, you’ll automatically receive access to the premium HBO channels as part of your wireless plan.
How do I know if AT&T is throttling my phone?
Here’s how you can find out:Step 1: Download Ookla’s Speed Test app. Ookla’s Speed Test app is free for iOS, Android, and Windows Phone.Step 2: Run a few speed tests at the beginning of your billing cycle. … Step 3: Run a few speed tests after you’ve exceeded your limit. … Step 4: Conserve data.
Who can I report AT&T to?
Phone: 1-888-CALL-FCC (1-888-225-5322); TTY: 1-888-TELL-FCC (1-888-835-5322); ASL: 1-844-432-2275. Mail (please include your name, address, contact information and as much detail about your complaint as possible):
How much is AT&T credit from settlement?
AT&T must pay the $60 million within seven days after the settlement is approved by the US District Court for the Northern District of California.
Can you get a refund on AT&T prepaid?
Applicable plan charge for any AT&T PREPAID plan is not refundable and not exchangeable, and any unused services of your plan are forfeited if you change to another plan during your plan’s period. … AT&T PREPAID accounts for phone plans, except Emergency Phone, will be canceled 60 days after expiration.
Does AT&T owe me a refund?
Current AT&T customers will automatically receive a credit to their bills while former customers will receive checks for the refund amount they are owed. The Commission vote approving the stipulated final order was 4-0-1.
How do I talk to an AT&T supervisor?
How to Reach an AT&T SupervisorContact customer service. If you are calling about wireless service from your device, dial 611 from your phone. … Listen to the prompts. … Speak to the customer service representative briefly. … Ask to be transferred to a supervisor.
Can AT&T throttle my unlimited data?
On an unlimited plan? We may temporarily slow your speed at any time if our network is busy. We may also slow it after you use more than 50GB or 22GB of data in a single bill period. For those plans, we’ll text you when you’ve used 37.5GB or 16.5GB (which are 75% of 50GB or 22GB).
How much is the AT&T refund?
AT&T will pay $60 million to settle the government’s allegation that it misled customers of unlimited-data plans by slowing down service for heavy users.
How do I get a refund from AT&T?
We automatically process refunds 45 days after your account has been canceled. If you haven’t received a refund after 60 days,chat with us online or call 800.331. 0500 (611 from your AT&T wireless phone). To request a refund of a credit balance on an active account, chat with us online or call 800.331.
How much will customers get from AT&T settlement?
FTC settlement returns $60 million to consumers affected by AT&T’s throttling practices.